Payment:
We us PayPal as a preferred payment method but do accept personal checks, cashier checks, and money orders. Orders made with personal checks have a waiting period until the check has cleared before the package is shipped. You must be 18 years of age or have your parents permission to purchase from Lizards From The OZ.
Shipping:
Geckos are shipped to the lower 48 States only. We use Fed-EX priority overnight shipping and will ship Monday through Thursday . We reserve the right to postpone shipping if the temperatures are not with-in the live guarantee of 38-92 degrees. Shipping cost are non-refundable. We cannot be held liable for carrier related issues. Any local customers can meet with us at a agreed upon location to pick up their gecko at no extra charge.
Live Arrival & Other Guarantees:
All geckos are guaranteed to arrive alive and healthy. If you have any issues, contact us with-in 24 hours of delivery to work out and solve any problem at hand. Live arrival is only guaranteed if the low temperature are above 38° F and high temperatures are below 92° F in both our area and the delivery area. Our live arrival guarantee is voided if the package is not signed for on the first delivery attempt. If you are not satisfied with any gecko then you have 24 hours to decide to return them. If you decide to do so then you must pay for return shipping. Sex is only guaranteed if stated male or female. Refunds/exchanges are made on a case-by-case basis at our discretion.
Have any questions, inquiries, or comments then feel free to contact us.